The channel you want to watch may be undergoing scheduled maintenance, or you might not be eligible for the programming. In this case, you’ll just need to watch a different channel. If you know your program should be available, try the following steps.
1. Reset your DISH receiver
If you are not experiencing scheduled maintenance or the time has passed, unplug the power cord of your DISH receiver (typically has a red tag) from the electrical outlet for 10 seconds, then plug it back in.
If you have a Hopper & Joey system, unplug the power cord of the Hopper (the main, large receiver).
The reset process may take up to 5 minutes to complete.
2. Contact us
If the steps above didn't resolve your issue, give us a call at 800-333-3474, or chat with an expert agent online.
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