Page 1 of 1

Chiller Missing so is a discount due me?

PostPosted: Sat Feb 04, 2017 8:46 pm
by puderer
Chiller is no longer on my channel line up and from reading other posts it seems as if it's been removed. No one seems to have been made aware of this beforehand. Chiller was the big reason I have the 250 plus package. Since you took it away, what kind of discount are you taking off my bill? There have been channels removed in the past from my line up and have been replace with family or children's programming. I don't appreciate the way that is handled, especially since there are no children in my household. Dish can't continue to remove channels without giving discounted rates for the removals, or replacing the removed channel with an "in kind" replacement. What is your plan to address this issue?

Re: Chiller Missing so is a discount due me?

PostPosted: Sat Feb 04, 2017 9:05 pm
by hddn
They specifically disclaim having to include any specific channels (as does everyone one else in this business), but if that's all that was keeping you in the 250 package, you can save some money with one of the smaller ones.

Re: Chiller Missing so is a discount due me?

PostPosted: Sat Feb 04, 2017 9:48 pm
by puderer
That's not all that was keeping me in that one. I said it was a big reason. Also, I'm paying for the Dish Movie Pack which I just compared to the 250 and see that 4 of the channel I'm paying for in the Dish package is now included in the 250 package. Any comments about that?

Re: Chiller Missing so is a discount due me?

PostPosted: Sat Feb 04, 2017 9:52 pm
by puderer
I forgot to mention one other thing. My programming line up is showing a $10 charge for local channels. There has never been a charge for that. Is that a new charge being added?

Re: Chiller Missing so is a discount due me?

PostPosted: Sat Feb 04, 2017 10:49 pm
by Chadt4141
puderer wrote:I forgot to mention one other thing. My programming line up is showing a $10 charge for local channels. There has never been a charge for that. Is that a new charge being added?

It's not a new charge. They have broken the locals out from the packages to show what customers are paying for locals, and the increasing rate locals demand. If you notice, the programming package itself went down $5. Total increase is $5, which you'll see an annual increase with any provider.

Re: Chiller Missing so is a discount due me?

PostPosted: Sun Feb 05, 2017 12:38 am
by hddn
puderer wrote:Also, I'm paying for the Dish Movie Pack which I just compared to the 250 and see that 4 of the channel I'm paying for in the Dish package is now included in the 250 package. Any comments about that?


If it bugs you, maybe drop one?