error 031 message: channel unavailable

Channel Unavailable Error

Is a "Channel Unavailable" error (031) displaying? The channel you’re watching may be unavailable due to routine maintenance.

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If you are not experiencing scheduled maintenance or the time has passed, unplug the power cord of your DISH receiver (typically has a red tag) from the electrical outlet for 10 seconds, then plug it back in.

If you have a Hopper & Joey system, unplug the power cord of the Hopper (the main, large receiver).

 

The reset process may take up to 5 minutes to complete.

 

Note: If you have performed a check switch test in the past, do not perform a check during scheduled satellite maintenance.


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Please contact us for further assistance. Our technical experts will confirm the steps you've done and continue troubleshooting with additional steps.