Once you've signed up for a package that includes Netflix, you’ll receive an email with an activation link. Click the link to be directed to Netflix to either create a new account to be linked, or to link an existing account.
You can also launch the Netflix app on your DISH receiver and follow the prompts to either create a new account to be linked, or to link an existing account.
Yes, you can easily link your existing Netflix account - no need to cancel it first! Following the prompts above to link an account, simply enter your existing Netflix credentials to link your existing Netflix account to your package. Once completed, you will no longer be billed on your previous method of payment.
NOTE: If you previously paid through Apple and have linked your account to a partner package, you must also cancel your subscription through Apple. If you do not, you may continue to be charged by Apple.
No, you must complete the activation process as detailed above to link a Netflix account to your package. If you do not, Netflix has no way of associating a Netflix account with your package.
If you have an existing Netflix account and sign up for a package that includes a Netflix membership, you will continue to be charged separately for your Netflix account until you complete activation.
You can change your Netflix plan at any time by signing in to Netflix.com and visiting your Netflix Account page. Then select Change Plan to view and select available Netflix plans.
You can also change your plan through DISH.
If you upgrade to a plan higher than the one included in your package, the price difference will be reflected on your bill. All plan changes are immediate.
If you cancel your package or service, one of two things will happen:
If you accidentally connect the wrong account to your package, please contact Netflix customer service and provide the email address for the Netflix account that is incorrectly linked.
If you know the email address you used to sign up for Netflix, visit netflix.com/LoginHelp to reset your password.
If you don’t know the email address you used to sign up for Netflix, or believe you may have mistyped it, check to see if you are signed into Netflix on the device you used to sign up. If so, you can locate and update your account information.
If you need additional support, contact Netflix customer service.
Netflix is available on many internet-connected devices, such as set-top boxes, smart TVs, computers, gaming consoles, smartphones, and tablets. For a full list, visit the Netflix Help Center.
You can watch Netflix on as many different compatible devices as you want.
You can manage your Netflix account details at netflix.com/Account, including:
For support or more information on Netflix features, visit help.netflix.com.
Netflix works with content providers, distributors, producers, and creators to acquire licensing for movies and TV shows to stream on our service. If Netflix doesn't have content available to stream, it can be for a variety of reasons, such as that the streaming rights may not be available to purchase or may be held exclusively by another company.
Though there is no set schedule for acquiring new content, Netflix is constantly adding new titles for members to enjoy.
Visit help.netflix.com for assistance and contact options.
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