Parental Controls

Because the parental controls on DISH Anywhere are separate from the controls on your receiver, they must be set up directly through DISH Anywhere to take effect. The settings and the passcode can be different from what is set on your receiver.

 

Use the flows below to set up and customize your DISH Anywhere parental controls.

Create Passcode

Open your DISH Anywhere app and make sure you're logged in before following the steps below.

  1. Select More.

    More menu option at bottom of DISH Anywhere phone app
  2. Select Profile.

    Profile menu option in DISH Anywhere phone app
  3. Select Activate Parental Controls.

    Button to activate Parental Controls
  4. Enter a 4-digit passcode and select Save Passcode.

    Numeric keyboard to enter four digits
  5. Select Choose your Security Question.

    Button to choose a security question
  6. Re-enter your 4-digit passcode.

    Numeric keyboard to enter four digits for current passcode
  7. Select the dropdown menu to choose your security question.

    List of possible security questions like 'What city were you born in?'
  8. Type your answer in the box and select Save.

    Text field to enter a security answer, with a Save button

Open your DISH Anywhere app and make sure you're logged in before following the steps below.

  1. Select More.

    More menu option at bottom of DISH Anywhere tablet app
  2. Select Profile.

    Profile menu option
  3. Select Activate Parental Controls.

    Button to activate Parental Controls
  4. Enter a 4-digit passcode and select Save Passcode.

    Numeric keyboard to enter four digits
  5. Select Choose your Security Question.

    Button to choose a security question
  6. Re-enter your 4-digit passcode.

    Numeric keyboard to enter four digits for current passcode
  7. Select the dropdown menu to choose your security question.

    Button to choose a security question
  8. Type your answer in the box and select Save.

    Text field to enter a security answer, with a Save button

Visit dishanywhere.com and log in with your mydish.com username and password.

  1. Hover over the settings menu and select Manage Profiles.

    Menu option to Manage Profiles in profile dropdown on DISH Anywhere website
  2. Select Activate Parental Controls.

    Button to activate parental controls
  3. Use the arrows to choose your desired 4-digit passcode and select Activate.

    Four fields with up and down arrows to select digits for passcode
  4. Select the dropdown menu to choose your security question.

    Dropdown list of possible security questions like 'What city were you born in?'
  5. Type the answer to your security question in the box and select Save.

    Text field to enter a security answer, with a Save button

Follow the steps for your DISH Anywhere mobile app.

 

Note: Enabling parental controls through the app does not refresh the parental controls page until the video player is opened and then closed. After that you can proceed.

Change Passcode

Open your DISH Anywhere app and make sure you're logged in before following the steps below.

  1. Select More.

    More menu option at bottom of DISH Anywhere phone app
  2. Select Profile.

    Profile menu option in DISH Anywhere phone app
  3. Select Change Passcode.

    Button labeled Change Passcode
  4. Enter your current 4-digit passcode.

     

    If you forgot your passcode, select Forgot Passcode to be prompted to enter your security question instead.

    Numeric keyboard to enter four digits for current passcode
  5. Enter your new 4-digit passcode and select Save Passcode.

    Numeric keyboard to enter four digits for new passcode

Open your DISH Anywhere app and make sure you're logged in before following the steps below.

  1. Select More.

    More menu option at bottom of DISH Anywhere tablet app
  2. Select Profile.

    Profile menu option
  3. Select Change Passcode.

    Button labeled Change Passcode
  4. Enter your current 4-digit passcode.

     

    If you forgot your passcode, select Forgot Passcode to be prompted to enter your security question instead.

    Numeric keyboard to enter four digits for current passcode
  5. Enter your new 4-digit passcode and select Save Passcode.

    Numeric keyboard to enter four digits for new passcode

Visit dishanywhere.com and log in with your mydish.com username and password.

  1. Hover over the settings menu and select Manage Profiles.

    Menu option to Manage Profiles in profile dropdown on DISH Anywhere website
  2. Select Change Passcode.

    Button labeled Change Passcode
  3. Enter your current 4-digit passcode.

     

    If you forgot your passcode, select Forgot Passcode to be prompted to enter your security question instead.

    Four fields with up and down arrows to select digits for current passcode
  4. Enter your new 4-digit passcode and select Save Passcode.

    Four fields with up and down arrows to select digits for new passcode

  1. Select the Settings icon.

    Settings icon on Fire TV screen
  2. Scroll down to Parental Controls.

    Parental controls on the left side of TV screen
  3. Scroll over to and select Change Passcode.

    Change Passcode button on TV screen
  4. Enter your current Passcode and select Apply.

    Four-digit passcode entry on TV screen
  5. Enter new Passcode and select Apply.

    Four-digit passcode entry on TV screen

Customize Settings

Open your DISH Anywhere app and make sure you're logged in before following the steps below.

  1. Select More.

    More menu option at bottom of DISH Anywhere phone app
  2. Select Profile.

    Profile menu option in DISH Anywhere phone app
  3. Select Enable Parental Controls.

    Button to enable parental controls, shown as empty
  4. Enter your current 4-digit passcode.

    Numeric keyboard to enter four digits for current passcode
  5. Select TV Ratings and Movie Ratings to open the dropdowns and select your desired age preferences.

    List of checkboxes for various TV and movie ratings to block
  6. The radio button will turn green to indicate the parental controls are enabled.

    Button to enable parental controls, filled and colored green
  7. To disable parental controls, deselect all rating preferences.

    List of checkboxes for various TV and movie ratings to block

Open your DISH Anywhere app and make sure you're logged in before following the steps below.

  1. Select More.

    More menu option at bottom of DISH Anywhere tablet app
  2. Select Profile.

    Profile menu option
  3. Select Enable Parental Controls.

    Button to enable parental controls, shown as empty
  4. Enter your current 4-digit passcode.

    Numeric keyboard to enter four digits for current passcode
  5. Select TV Ratings and Movie Ratings to open the dropdowns and select your desired age preferences.

    List of checkboxes for various TV and movie ratings to block
  6. The radio button will turn green to indicate the parental controls are enabled.

    Button to enable parental controls, filled and colored green
  7. To disable parental controls, deselect all rating preferences.

    List of checkboxes for various TV and movie ratings to block

Visit dishanywhere.com and log in with your mydish.com username and password.

  1. Hover over the settings menu and select Manage Profiles.

    Menu option to Manage Profiles in profile dropdown on DISH Anywhere website
  2. Select Change Parental Controls.

    Button to change parental controls, shown as empty
  3. Enter your current 4-digit passcode.

    Four fields with up and down arrows to select digits for current passcode
  4. Select your desired age preferences and select Save.

    List of checkboxes for various TV and movie ratings to block
  5. To disable parental controls, deselect all rating preferences.

    List of checkboxes for various TV and movie ratings

  1. Select the Settings icon.

    Settings icon on Fire TV screen
  2. Scroll down to Parental Controls.

    Parental controls on the left side of TV screen
  3. Use the right and left arrows to select the desired maturity level you wish to place parental settings on for TV Ratings.

    Parental Controls maturity options on Fire TV Screen
  4. Use the right and left arrows to select the desired maturity level you wish to place parental settings on for Movie Ratings.

    Parental Controls maturity options on Fire TV Screen
  5. Select Save Changes.

    Save Changes button on Fire TV Screen
  6. Enter your Passcode and select Apply.

    Four-digit passcode entry on TV screen