Remote not working? New batteries or pairing your remote again fixes most problems. Try these steps to fix the issue.
1. Make sure your remote is set to control the receiver
Press SAT on your remote. Then test your remote again.
2. Check the batteries
Take out and replace the batteries
Take the batteries out for 10 seconds. Then put them back in.
Put in new batteries
Batteries last about 6 months. If yours are older, put in new ones.
3. Reset your DISH receiver
Unplug the power cord of the primary receiver from the electrical outlet for 10 seconds, then plug it back in. Allow up to 10 minutes for the device to reset.
4. Pair your remote to the receiver
- On the front panel of your receiver, press the SYSTEM INFO button. For Joey 4 or Wireless Joey 4 devices, press the button on top of the receiver.
- On your remote, press the SAT button. For the 60.0 simplified remote, press the microphone button.
- Your remote will beep to confirm that it has paired.
5. Contact support
If the steps above didn't resolve your issue, give us a call at 800-333-3474, or chat with an expert agent online.
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