Hopper Settings

Dolby Digital is a form of audio coding that enables multi-speaker surround sound. This setting allows you to turn Dolby Digital on or off to enable or disable surround sound.

Do you have a soundbar? Follow these instructions to connect your soundbar to the television.

1. Press the MENU button once or the HOME button twice, depending on your remote.
   
2. Select Settings.
3. Select Audio Output.
4. Select Dolby Digital Pass-through.

Volume leveling maintains a consistent audio level during programs and commercials. You may want to disable this setting for movies where differing volume is preferable.

1. Press the MENU button once or the HOME button twice, depending on your remote.
2. Select Settings.
3. Select Audio Output.
4. Select Volume Leveling.

Caller ID pop-ups show incoming calls on the screen while watching a program. This setting allows you to turn these pop-ups on or off. You must have your receiver connected to phone service.

1. Press the MENU button once or the HOME button twice, depending on your remote.
2. Select Settings.
3. Select Notifications.
4. Select Caller ID.

The channel change notification reminds you of your actions during shared viewing sessions. This setting will allow you to turn these notifications on or off.

1. Press the MENU button once or the HOME button twice, depending on your remote.
2. Select Settings.
3. Select Notifications.
4. Select Shared Viewing.

The screen's zoom and formatting may need adjusting depending on the TV model, or your preference. This setting allows you to zoom and format the screen to your liking.

1. From Live TV, press the RED COLOR button or the Options button, depending on your remote.
2. Select Display Format.
3. Choose your desired Display Format from the on-screen banner.

You can customize your Menu Language on any Hopper, Joey, or Wally receiver. If you would also like to update your Audio Language, follow the steps above.

From English to Spanish

1. Press the MENU button once or the HOME button twice, depending on your remote.
2. Select Settings.
3. Select Menu Language.
4. Choose your language preference.

From Spanish to English

1. Press the MENU button once or the HOME button twice, depending on your remote.
2. Select Ajustes.
3. Select Menú de Idioma.
4. Select Inglés.

The MoCA quality icon indicates signal strength from Hopper to Joeys. This setting allows you to enable the icon, disable the icon, or change it to Notification Only, which will display the MoCA icon when signal strength drops too low.

1. Press the MENU button once or the HOME button twice, depending on your remote.
2. Select Settings.
3. Select Notifications.
4. Select MoCA Status Icon.
5. Select your desired MoCA Status Icon preference.

TV resolution affects the clarity of the picture. This setting allows you to set your TV type to its best possible setting in order to see a clearer picture.

1. Press the MENU button once or the HOME button twice, depending on your remote.
2. Select Settings.
3. Select TV.
4. Select Video Resolution. On a Hopper 3 or 4K Joey, 4K resolution will display as an option.
5. Select your desired Video Resolution preference.

From the Power Settings screen, you can adjust what happens when the receiver turns on, how long it will idle before going to standby, and when it will reset each day.

1. Press the MENU button once or the HOME button twice, depending on your remote.
2. Select Settings.
3. Select Power.
4. Choose your desired power settings:
   • Power On:
     • Home Screen: the Home Screen will appear when the receiver is turned on
     • Smart Channel: the receiver will tune to the customer's most-watched channel when the receiver is turned on
     • Last Channel: the receiver will tune to the channel the customer last watched before the receiver went into standby
   • Inactivity Standby: how long the receiver will idle before going to standby mode
   • Daily Reset Time: what time the receiver will reset itself each day for updates

The receiver name will display on the TV Activity screen and other screens throughout the Hopper menus. This allows you to name receivers in order to differentiate between devices.

1. Press the MENU button twice or the HOME button three times, depending on your remote.
2. Select Whole Home.
3. Select Change Name.
4. Select Location Name.
5. Select a name from the drop-down.
6. Select Enter Name to make a custom name.

When SAT mode reminder pop-ups are enabled, a message will display on screen if the remote is no longer in the correct mode to control your DISH system. This setting allows you to turn these pop-ups on or off.

1. Press the MENU button once or the HOME button twice, depending on your remote.
2. Select Settings.
3. Select Notifications.
4. Select Remote Control Mode Reminder.

The screen's zoom and placement may need adjusting depending on the TV model, or your preference. This setting allows you to place and zoom the screen to your liking.

1. Press the MENU button once or the HOME button twice, depending on your remote.
2. Select Settings.
3. Select TV.
4. Select Adjust Screen.
5. Make your desired screen adjustments.
6. Press the Select button.

This setting allows you to apply new timer defaults to future recordings. Current timers will not be altered.

1. Press the MENU button once or the HOME button twice, depending on your remote.
2. Select Settings.
3. Select Timer Defaults.
4. Select your desired Timer Default preferences.

Some aspects of the Guide Appearance (text size, color scheme, and channel order) can be personalized in the new interface.

From Guide

1. Press the Guide button.
2. Press the RED COLOR button or the Options button, depending on your remote.
3. Select Guide Appearance.
4. Choose your desired Guide Appearance preferences.
5. Select OK.

From Settings

1. Press the MENU button once or the HOME button twice, depending on your remote.
2. Select Settings.
3. Select Guide.
4. Choose your desired appearance preferences.

Parental controls allow you to restrict content with certain ratings, adult channels, and content requiring purchase.

1. Press the MENU button once or the HOME button twice, depending on your remote.
2. Select Settings.
3. Select Parental Controls.
4. Select your desired Parental Control preferences.

The Promotional Bar is a small bar across the bottom of the guide that recommends shows and movies. This setting allows you to turn this bar on or off and it allows you to choose between showing just tips and tricks or showing all promotional options.

1. Press the MENU button once or the HOME button twice, depending on your remote.
2. Select Settings.
3. Select Guide.
4. Select Notification Banner to choose "Show All" or "Show Tips and Tricks Only".

1. Connect the USB cable from the digital Over-the-Air adapter to the receiver.
2. The Attention 977 pop-up will display. Select Yes to restart your receiver.
3. The attention 1298 pop-up will display. Select Yes to scan for OTA channels.
4. Select Find Channels.
5. Select Scan.
6. Select Continue.
7. Adjust what channels you want to appear in your guide, then select Save.

This feature will let you see caller ID pop-ups on your TV.

1. Connect the phone cable to the back of the receiver.
2. Press the MENU button once or the HOME button twice, depending on your remote.
3. Select Settings.
4. Select Phone.
5. Select your desired Phone Settings.

This setting lets you download the most recent software version available to your receiver. If you already have the most current software version, your receiver will let you know.

1. Press the MENU button two times or the HOME button three times, depending on your remote.
2. Select Receiver.
3. Select Tools.
4. Select UPGRADE SOFTWARE.
5. Select Upgrade Now on the confirmation popup.
   • If you already have the latest software version, the receiver will display a message confirming this.
   • If you do not yet have the latest software version, the receiver will reboot, go into standby, then display another popup message. Do not press any buttons during this process, or it may cancel itself.

1. Press the MENU button once or the HOME button twice, depending on your remote.
2. Select Apps.
3. Select Nest Stream.
4. Select Get Code.
5. On your computer or mobile device, go to nest.dishanywhere.com and enter the activation code from the previous step, then select Activate.
6. Enter your Google Nest credentials or choose an account that's already signed in (this must be the account associated with your Nest account).
7. Select the Nest devices that you want to pair with your DISH service, then select Done.
8. Select Allow to grant permission for DISH to access the selected devices.
9. Reselect your Google account.
10. Select Allow again to confirm your choices.
11. On your Hopper, select Done.

You will now see a picture from your Nest Doorbell in the bottom right corner of your TV screen when your doorbell is pressed.

1. On your computer or mobile device, go to nestservices.google.com/partnerconnections. Note: you must already be logged into the account associated with your Nest devices.
2. Select Dish Network to manage your connection.
3. Select Disconnect.
4. Select OK to remove access to your Nest devices.

Your Nest Device is now disconnected from DISH and doorbell notifications will no longer appear on your TV screen. (Notifications will still work in the Nest App.)

1. On your old receiver, unplug the power cord from the wall. Then, disconnect the cables from your old receiver. Leave the remaining cables connected to the wall/TV.
   • Note: The back of your receiver may look slightly different and/or you may have more cables than those shown here.
2. Attach the cables to your new receiver. Then, plug the new power cord into the wall.
3. Follow the onscreen setup instructions. Make sure that your TV is on and set to the proper input.
4. Place the endcaps on both sides of the old receiver. Then, place the old receiver in the box the new receiver came in.
5. Close the box. Ensure the flaps are inside the box and the front flap is on the outside. Using only the tape strip provided, seal the box by taping down the front flap within the solid red lines.
6. Locate the prepaid shipping label on the side of the box. Follow the instructions on the label to attach it to the box. Take the box to a UPS dropoff location. Go to ups.com/dropoff to find a location near you.

1. On your old receiver, unplug the power cord from the wall. Then, disconnect the cables from your old receiver. Leave the remaining cables connected to the wall/TV.
2. Attach the cables to your new receiver. Then, plug the new power cord into the wall.
3. Follow the onscreen setup instructions. Make sure that your TV is on and set to the proper input.
4. Package the old receiver by placing it in the provided bubble bag, and then placing it in the box. Place the cardboard tray over the receiver for added protection and then place the old power supply on top.
5. Close the box by folding the flaps toward the center. Seal the box using clear packaging tape.
6. Locate the prepaid shipping label on the side of the box. Follow the instructions on the label to attach it to the box. Take the box to a UPS dropoff location. Go to ups.com/dropoff to find a location near you.